Source: https://abcnews.go.com/US/statewide-911-outage-reported-massachusetts/story?id=111225490

Statewide 911 Outage Reported in Massachusetts

Massachusetts experienced a statewide 911 outage on Wednesday morning, causing disruption to emergency services. Verizon confirmed that a fiber optic cable cut was responsible for the outage, affecting various services including 911, wireless service, and internet access. The outage began around 7:45 a.m. and lasted for several hours, causing delays in responding to emergency calls. While 911 service was partially restored by 9:00 a.m., some areas continued to experience disruptions. The exact cause of the fiber optic cable cut is still under investigation, and Verizon is working to fully restore services. The outage highlighted the vulnerability of emergency communication systems to infrastructure failures, emphasizing the need for robust backup systems and redundancy.

Summary

"A fiber optic cable cut caused a statewide 911 outage in Massachusetts, disrupting emergency services for several hours. Verizon confirmed the cause and is working to restore services. The incident raised concerns about the fragility of emergency communication systems and the need for robust backup measures."

Updated at: 06.20.2024